Differences
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| Both sides previous revision Previous revision Next revision | Previous revision | ||
| esada_instructions:sop:nudge [2023/11/02 12:47] – bjorn | esada_instructions:sop:nudge [2024/09/04 10:51] (current) – kristinao | ||
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| - Seven consecutive days, then you send them a second message. | - Seven consecutive days, then you send them a second message. | ||
| - Ten consecutive days, then you try to call them and encourage them to continue partaking in the study. | - Ten consecutive days, then you try to call them and encourage them to continue partaking in the study. | ||
| - | - After that, you do not try to reach out to them more, and you note down in your books, that you did the three steps above without any luck (alongside the date). | + | - After that, you do not try to reach out to them more, and you note down in your books(adverse events in eCRF), that you did the three steps above without any luck (alongside the date). |
| The message can be sent through the messaging function in the platform and can read as follows (please translate to your native language): | The message can be sent through the messaging function in the platform and can read as follows (please translate to your native language): | ||
| \\ | \\ | ||
| - | The first message: Good morning. Thank you for partaking and for filling in your data. We are grateful for your efforts. We would like to remind you to fill in the morning and the evening sleep diary. Best regards [your name]. \\ | + | **The first message:** Good morning. Thank you for partaking and for filling in your data. We are grateful for your efforts. We would like to remind you to fill in the morning and the evening sleep diary. Best regards [your name]. \\ |
| \\ | \\ | ||
| - | The second message: Happy [week]day. We see that you have yet to complete the morning and evening sleep diary and would like to ask you to do so, in order for your data to be complete. Best regards [your name]. \\ | + | **The second message:** Happy [week]day. We see that you have yet to complete the morning and evening sleep diary and would like to ask you to do so, in order for your data to be complete. Best regards [your name]. \\ |
| \\ | \\ | ||
| - | The third action: a phone call where you ask them to answer and partake in a polite and kind manner. | + | **The third action:** a phone call where you ask them to answer and partake in a polite and kind manner. |